How ChatGPT Helps You with Non-Violent Communication

4 months ago

DIY Future topics

Nonviolent Communication is a concept developed by Marshall Rosenberg aimed at promoting empathetic and understanding conversations. In a world increasingly shaped by digital communication, it serves as a highly effective tool.

Nonviolent Communication is a communication method based on empathy, understanding, and mutual respect. Its goal is to avoid or resolve conflicts by honestly expressing one's feelings and needs while empathetically listening to the feelings and needs of others.

In this process, accusations and criticism are avoided, and the focus is on clear, non-judgmental observations and expressing needs. Nonviolent Communication thus fosters a deeper connection between people by helping to clarify misunderstandings and establish a constructive, respectful conversational culture.

How ChatGPT promotes non-violent communication

ChatGPT is an advanced generative language model that serves as an excellent tool for self-monitoring texts. With its ability to generate and analyze content, you can, for example, compose an email and have ChatGPT review it based on various criteria such as tone, clarity, or style.

This makes ChatGPT a valuable assistant in the writing process, especially when it comes to improving the quality and appropriateness of your communication. However, it's important to be aware that despite its advanced technology, ChatGPT is a tool and not a perfect interpreter; human judgment and creative interventions are still essential to ensure the final quality and accuracy of your texts.

For instance, you can use the following input to have your text checked for nonviolent communication:

Please check my email for correct language and nonviolent communication. The wording should be benevolent and free from biases.

My text:
"""
Hello Mr. Müller, I waited for you on Google Meet for 15 minutes, but you were not present. Please cancel a meeting in the future if you cannot make it. I have now sent you the project results via email. Please let me know when we can reschedule the meeting.
"""

After a few moments, ChatGPT will process the input. In my example, the following result came out:

Your text is clear and direct, but there is room for an even more benevolent and empathetic formulation, especially considering the principles of nonviolent communication. Here is a suggestion for revision:

Original: "Hello Mr. Müller, I waited for you on Google Meet for 15 minutes. You were not there."

Suggestion: "Good day, Mr. Müller. I hope you're well. I was online for our scheduled Google Meet for about 15 minutes today, but it seems we may have missed each other."

Original: "Please cancel an appointment in advance if you are unable to attend in the future.."

Suggestion: "For future appointments, it would be helpful if we could inform each other in case of unavailability, so we can make the most of our time."

Original: "I have now sent you the project results via email."

Suggestion: "I have now sent you the project results via email and would appreciate your feedback."

Original: "Let me know when we can reschedule the appointment."

Suggestion: "I look forward to rescheduling the meeting with you. Please let me know your preferred timing."

These changes aim to demonstrate understanding of possible unforeseen circumstances while emphasizing the importance of clear communication. They invite a cooperative attitude and highlight the significance of feedback and mutual scheduling.

At first glance, the wording is definitely more benevolent than my example input. However, it's important to know that ChatGPT doesn't have empathy. Therefore, it should only be used as a tool for self-monitoring.

My example:

Please cancel a meeting in the future if you cannot make it.

ChatGPT:

For future appointments, it would be helpful if we could briefly inform each other in case of unavailability so that we can make the most of our time.

My optimized suggestion:

For future appointments, I would appreciate it if you could briefly notify me in case of unavailability.

I can now have my suggestion checked by ChatGPT again:

Is the following sentence formulated in a nonviolent manner?

"""
For future appointments, I would appreciate it if you could briefly notify me in case of unavailability
"""

The response from ChatGPT was as follows:

Yes, the sentence 'For future appointments, I would appreciate it if you could briefly notify me in case of unavailability' is formulated in a nonviolent manner. It expresses a wish in a respectful and non-demanding way, leaving room for understanding and cooperation. This wording avoids blame or confrontation and is instead focused on promoting positive and constructive communication for future interactions. It aligns with the principles of nonviolent communication, which are based on empathy, mutual respect, and fostering understanding.

What is my conclusion?

Based on the example above, I was able to demonstrate that ChatGPT can be a useful tool for you. Utilize the opportunities and enhance your communication. Nonviolent communication reflects professionalism and maturity.

The days of highly emotional emails are done: With ChatGPT, anyone can improve their communication!